Clear, transparent service guidelines and service level agreements governing the GitBit enterprise platform.
GitBit operates on a recurring SaaS model (Monthly or Annual). The subscription fee is determined by your chosen base plan tier and any active employees beyond the base quota. Active employees are defined as registered staff members enabled to record attendance in the current billing cycle.
We commit to maintaining a 99.9% monthly cloud uptime across our attendance validation API and admin dashboards. Offline client terminals will continue to queue attendance punches locally and sync automatically when internet connectivity is restored.
Employers are responsible for obtaining legitimate employee consent for biometric enrollment in compliance with applicable local labor regulations and for defining accurate branch geofence radii.
You may upgrade your plan or switch between monthly and annual billing cycles at any time from your Company Portal. Official GST tax invoices are generated automatically and available for download in PDF format immediately upon payment settlement.